ISO 9001:2015 certified · Since 2013

Software that runs your business. AI that works inside it.

We build custom software, mobile apps, and ERP/CRM/SAP systems for enterprises and SMBs, and we ship production AI agents that qualify leads, answer calls and handle support on WhatsApp, voice and the web.

AI LAYER ENGINEERING IBT AI CORE AI Agents Intelligent Automation Generative AI Mobile Apps Custom Software ERP · CRM Data & Cloud
What we do

Three practices. One engineering standard.

AI agents, custom software and mobile apps, and enterprise ERP, CRM and SAP systems. Whichever you need, the same rule applies: scoped in writing before we build, delivered in sprints with a demo every cycle, and maintained under SLA after launch.

01 · AI SOLUTIONS & AUTOMATION

AI agents that run your business.

Production AI on WhatsApp, voice, and web — grounded in your data, wired into your systems.

Agentic AIVoice/Chat AIBusiness Automation
Show me sales forecast for next quarter?
Yes — here is the sales forecast for next quarter.
AI automation dashboard built by Innovativebiz Technologies
02 · CUSTOM SOFTWARE & MOBILE

Platforms built for your scale.

From national contest platforms to field-force apps — designed, built, published, and maintained.

Web applicationsAndroid & iOSSaaS buildsAPIs
LIVE ✓
Your code → your app, shipped to production
Custom software platform developed by IBT
03 · ERP · CRM · SAP

Enterprise systems that fit how you operate.

Implementation, custom modules, and integration that mirror your real processes — kept AI-ready.

ERP rolloutCRM developmentSAP servicesData migration
ERPCRMAI
One connected stack · synced in real time
CRM and ERP system interface delivered by IBT

Real conversations. Real impact.

ENGAGEMENT MODELS

Three ways to start with AI.
Same outcome: real value.

Whether you're exploring, scaling, or going all in — we have a model that fits your goals, team, and timeline.

Business owner using a WhatsApp AI agent on a mobile phone
From conversations
to customers.
Audit in progress · Your businessWeek 1–2
Lead handlingHIGH ROI
Customer callsHIGH ROI
Invoicing & follow-upsMEDIUM
Report preparationMEDIUM
Inventory updatesLATER
Your Opportunity Report
#1 WhatsApp lead agent3-mo payback
#2 AI call answering4-mo payback
#3 Invoice automation6-mo payback
Audited by AI.Ranked opportunities.
Business owner using a WhatsApp AI agent on a mobile phone
Shipped.
Every month.
Delivery timeline · RetainerEvery month
Month 1
WhatsApp sales agentLive on your number✓ Shipped
CRM auto-syncLeads flow in automatically✓ Shipped
Month 2
AI voice receptionistEvery call answered✓ Shipped
Follow-up automationNo lead goes cold✓ Shipped
Month 3
Invoice & report botsBack office on autopilot✓ Shipped
+ your next automation
Shipped by AI.Monthly progress.
Business owner using a WhatsApp AI agent on a mobile phone
Your AI
department.
Your AI Office · IBT podLive dashboard
Your dedicated pod
ALAI LeadStrategy & roadmap
E1AI EngineerAgents & automations
E2Systems EngineerERP · CRM integration
Quarterly roadmap
Q1 · Sales AIDone
Q2 · Operations AIIn progress
Q3 · Analytics AIPlanned
24/7
Leads & calls covered
60%
Manual hours
Monthly
Board-level reporting
Full AI team.Zero overhead.
Live in production

Not mockups. This is what's already running.

01 / 02
AI in production

This agent is closing leads right now.

The conversation on the left is a real pattern from a deployed WhatsApp sales agent. Every capability below is live for IBT clients today, not a roadmap item.

Live
AI Sales Agents
Qualify, answer, and book meetings 24/7 · Real estate
Live
Voice Receptionists
Answer every call, in regional languages · Healthcare
Live
AI Counsellors
Enquiry to enrolment, fully guided · Education
Live
Knowledge Assistants
Answers grounded in your docs & catalogues · Retail
Live
Document Intelligence
Print, invoices, archives into structured data · Media
Live
Process Automation
Lead to CRM to invoice, zero manual touch · Cross-industry
Live call
Incoming caller+91 98••• ••407
00:00
S
Seema · AI Receptionist
City Care Clinic
SeemaGood morning, City Care Clinic. How may I help you?
CallerI need an appointment with Dr. Mehta tomorrow.
SeemaDr. Mehta has 11:00 AM and 4:30 PM open tomorrow. Which works for you?
Caller4:30 is perfect.
SeemaDone. You're booked for 4:30 PM. A confirmation is on its way to your WhatsApp.
Calendar checked Appointment booked WhatsApp confirmation sent CRM updated
Voice AI in production

And this one answers your phones.

Meet the AI receptionist. It picks up every call, speaks naturally in English and regional languages, books directly into your calendar or ERP, and hands over to your team only when it should.

Books straight into your systems
Calendar, CRM, or ERP, updated during the call
English + regional languages
Speaks the way your customers do
Smart human handover
Complex cases escalate to your team with full context
The stack we build on
Case studies

Shipped, live,
and measurable.

Systems running in production for national media, manufacturing and proptech clients — with the numbers to show for it.

500+Projects delivered since 2013
100+Clients, SMB to enterprise
98%Client satisfaction rate
Explore all case studies
Amritveer
Blood Donation

Amritveer

Blood donation app connecting requesters with nearby donors for fast, life-saving responses.

View case study

“Amritveer connected us to a matching donor within minutes during a critical emergency. It genuinely saved a life.”

— Requester, Blood Donation Emergency
Blood Donation

Amritveer

Blood donation app connecting requesters with nearby donors for fast, life-saving responses.

  • Instant donor matching in under 8 minutes
  • Geo-fenced 3 km radius, expanding on demand
  • Live tracking & verified donor responses
  • 1.2L+ registered donors across 150+ cities
Know more
Amritveer blood donation app
AI · RAG

WhatsRAG

One AI that actually knows your business — retrieval-grounded answers, live on WhatsApp and your website.

  • Answers only from your catalogue, docs & FAQs
  • Talk — WhatsApp + website in one brain
  • Takes bookings, captures leads, hands off hot ones
  • Always on — verified 24/7 lead capture
Know more
WhatsRAG conversation
PropTech · Voice AI

MeraAgent

A voice-powered platform for real estate brokers across India: listings, matching, and deal-flow, driven by conversation.

  • Voice-first listings and property search
  • Smart matching across 1M+ properties
  • 2.5× faster deal closures, 10K+ brokers
  • Instant deal flow, 24/7 in the pocket
Visit Meraagent
MeraAgent real estate app
How we work

A process refined over 500+ deliveries.

We map your business first Week 1
Sales flow — walked through with your team ✓ Mapped
Customer support — call & chat volumes reviewed ✓ Mapped
Missed after-hours calls — revenue leaking ! Pain point
Leads tracked in Excel — follow-ups slipping ! Pain point
Outcome of discovery
2 quick wins identified High ROI
Zero disruption to current operations
Everything agreed before we build Week 2
Scope — every feature listed, nothing vague ✓ Fixed
Timeline — 8 weeks, sprint by sprint ✓ Fixed
Cost — one number, no surprises ✓ Fixed
Architecture — built to scale from day one ✓ Approved
AGREED IN WRITING
Sprint-based delivery, demos every cycle Weeks 3–8
Backlog
Analytics dashboard
Payment integration
In progress
AI agent training
CRM sync
Done · demoed to you
Core platform ✓
WhatsApp channel ✓
Admin panel ✓
Staged rollout, nothing breaks Go-live week
Your team trained — hands-on sessions ✓ Done
Data migrated — verified record by record ✓ Done
Staged rollout — one branch, then all ✓ Done
LIVE
SLA-backed support, forever improving Ongoing
System health · last 30 days
99.9% uptime — monitored 24/7 SLA
v1.4 shipped — faster responses ✓ Live
Next improvement — already queued
Trusted by teams
Client stories

Trusted by teams who ship real software.

From AI agents handling thousands of conversations to ERP rollouts across multiple plants — here's what our clients say after go-live.

Enquire

Start with a conversation.

Fill this in and it reaches our team directly on WhatsApp or email. We reply within one business day with a clear next step, usually a short call.

Response within 1 business day
Directly from our senior team, not a bot queue.
NDA-first, always
Your processes and data stay confidential from the first call.
No-obligation consultation
You leave the first call with useful direction either way.
Please enter your name.
Please enter a phone number.
That email doesn't look right.
Please choose a service.
Thank you — your enquiry has reached our team. We reply within one business day. Opening your WhatsApp / email app with the message ready to send. If nothing opened, call us at +91 98260 26029.

Your details go directly to the IBT team. No spam, no sharing.

Tell us what's slowing your business down.

We'll show you what software, and what AI, can take off your plate. Free consultation, no obligation.

FAQ

Frequently asked questions.

Something else on your mind? Ask us directly.

How do I start a project with IBT?

Book a free consultation, call +91 98260 26029, or email info@innovativebiz.in. We map your processes first, then propose a scoped blueprint with timeline and cost before any build begins.

What does Innovativebiz Technologies do?

IBT is an ISO 9001:2015 certified technology company building AI solutions, custom software, mobile apps, and ERP/CRM/SAP systems. Founded in 2013, headquartered in Bhopal, India, serving 100+ clients globally including Dainik Bhaskar, Cosmo Films, Zomato, and Cleartrip.

What AI solutions does IBT build?

Production AI agents: WhatsApp sales agents that qualify leads 24/7, voice receptionists in English and regional languages, admission counsellors, knowledge assistants grounded in your data, document intelligence, and process automation.

Which industries does IBT serve?

Real estate, healthcare, education, manufacturing, media, retail, hospitality, and professional services, from SMBs to national enterprises, in India and internationally.

Does IBT provide ERP, CRM, or SAP services?

Yes. IBT implements, customises, and integrates ERP, CRM, and SAP systems, and makes them AI-ready so automation plugs directly into core processes.

What products has IBT built?

MeraAgent, a voice-powered platform for real estate brokers across India, and Amritveer, an AI blood-donor matching platform that finds donors within a 3 km radius and widens the search until fulfilled.

What is an AI Readiness Audit?

A fixed-price, two-week assessment where IBT maps your processes, data, and tools, then delivers a prioritised AI opportunity report: what to automate first, expected cost, and expected return. It's the recommended starting point for businesses new to AI.

What is a Fractional AI Office?

IBT's flagship engagement: a dedicated AI lead and engineering pod that acts as your company's AI department without the headcount. It includes a quarterly AI roadmap tied to revenue and cost goals, ongoing build and maintenance of AI agents and automations, staff training, and monthly leadership reporting.